Last updated: 8 October 2026
Help with bookings, your account, or the app.
Email: support@digiparq.in
Phone: +91 77386 26926 (Mon–Sat, 10:00–18:00 IST)
We reply to email within one working day. Please include your mobile number and booking reference if you have one. Never send anyone your OTP, including us.
Open DigiParq, pick a car park from the list or the map, choose your vehicle type and time, enter your vehicle number and tap Sign in & book. You get a QR pass to show at the gate.
Check the number is correct and that your phone has signal, then wait a minute before asking for another code. For security, only a few codes can be requested per minute. If it still does not arrive, email us.
At the gate, in cash or by UPI, to the car park operator. The app never asks for card or bank details.
Open My bookings and cancel any upcoming booking. Cancellation is free until the stay starts.
Show the booking in My bookings to the attendant, who can look it up by vehicle number. Then email us so we can find out what went wrong.
In the app: Account → Delete account. Without the app, follow the steps on Delete account.
For questions about your personal data, write to privacy@digiparq.in. Complaints under the Digital Personal Data Protection Act, 2023 go to our Grievance Officer, Vikas Singh, at grievance@digiparq.in. See also the Privacy Policy and Terms of Use.