DigiParq

Delete your account

Two ways to do it. Both delete the same things.

In the app — immediate

  1. Open DigiParq and sign in.
  2. Go to the Account tab.
  3. Tap Delete account and confirm.

Your account is gone straight away and every signed-in device is signed out.

By email — if you no longer have the app

Write to privacy@digiparq.in from any address, giving the mobile number on the account.

We will verify the number belongs to you by sending a one-time code to it — otherwise anyone could delete someone else's account by knowing their number. We complete verified requests within 30 days, usually far sooner.

Email a deletion request

What is deleted, and what is not

DeletedKept, with your identity removed
Your account
Your mobile number
Your name and email, if given
Every signed-in session
Any unused one-time codes
The booking record itself — car park, bay, times, amount — no longer linked to you or your number.

Why bookings are kept. A car park has to be able to show who occupied a bay and what was charged if a stay is later disputed. What survives is an anonymous transaction row with no way back to you. We would rather state that plainly than describe this as a complete erasure when it is not.

You cannot delete while a booking is still running. Cancel or finish it first — otherwise a bay stays held by nobody, and a vehicle could be inside with no record to check out against.

This cannot be undone

There is no recovery period and no archived copy to restore from. Signing up again later creates a new, empty account.